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December 10, 2013

Tales of Project Management

You are the Project Manager for two important projects that need your attention on a Saturday night what do you do? Have the right people on the project. 
I had a Radiology/Pharmacy system relocation go-live that involved moving the system across town to a new Data Center. The second project required some critical tasks to be performed for another project that cannot move forward until two critical tasks are completed.
The players that supported me was a Business Analyst, Data Center Operations Supervisor, and HP Field Engineer to shut down and pack up the hardware at 23:00 to let the moving company deliver the system to the new Data Center.
The system arrived in the new Data Center in good condition. The Data Center was already prepared for power, network connectivity,  and telephone lines. Everything went well except an issue with a legacy application that had issues with a modem. I had to leave the team and work on my second project that I was the only player that could do two critical tasks to keep the project on track.
I had to drive back to the old Data Center to perform the two critical tasks. It's 03:00 and I go to work and everything went according to my plan and I finish at 04:30. 
Time to drive back to the new Data Center to help the team get the legacy application working. We get the application to work at 11:00 Sunday morning. 
The key to a successful project go-live is teamwork, it's so important to support each other. Having a good Risk Assessment review meeting to make sure you cover everything in your go-live plan is so important to catch anything that you might have missed on the plan.

Tip for your project go-live plans. When you develop your plan break the timeline down in half hour increments when possible. By breaking down your tasks in half hour increments you can measure your progress better. You will see what areas are taking more time or less time to complete. You can determine if you need to back out the implementation or continue to move forward. In some cases you can't go back so it will help you give a status report to management.

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