Why do we always need to send an email when a simple call can get the answer. This is one of the reasons why a person would send an email out. The person is calling you out and they want an audience by carbon copying others on the email to have a front row seat of the action.
When you receive an email that boils your blood take a deep breath and resist launching a torpedo at the coward to not be baited into playing that type of game. Instead blow off steam by gathering supporting information to defend yourself and respond back by replying all so everyone will see your response.
Always respond back in a professional manner to teach the sender some class. Everyone on the email is reading your your response so you need to maintain your composure and professionalism.
It's so funny when you get attacked in an email with an invited audience and you vindicate yourself in front of everyone. Most times you never get a reply back from the sender. One time I only got an instant message from a person admitting their mistake. No guts to let everyone else know. That really shows the character in that person.
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